UNIKON Support

To ensure you get the best support we operate a free support request service.  To request support please email support@unikon.co.uk providing details of the issue, along with contact telephone number and the best time of day to contact you, having in mind that this may not be today. You will receive an automated email reply confirming your request.

We regret that we are not able to accept incoming telephone calls for support.


Product servicing and repairs

We service all products in the UK with a team of engineers based in Spalding.  Before you return a product to please obtain a returns number by emailing is at support@unikon.co.uk. Please ensure that you include:

  • Your Name
  • Your Contact Telephone Number
  • Your address
  • A brief description of why you are returning the equipment.
  • The returns number

Only send the equipment to us once you have a returns number and make sure that your contact details and returns number are on paperwork with your equipment.

Please return to

Stapleton Way
Enterprise Park
PE11 3YQ

Club System activation

If you are contacting us for Club system activation, please first try our online service [Click here].  If you wish to get an activation code by email please email support@unikon.co.uk with the title Activation in the subject field.  Please provide the six digit code XXXX-XX from the display on the club system, along with contact telephone number and the best time of day to contact you.